All reservations require a minimum of 30% of the total reservation per person, which must be paid 15 days after the confirmations of the reservation.
For reservation made between 90 and 45 days before tour departure date, the maximum deposit must be made 10 days after the confirmation of the reservation and full payment must be received 30 days before the tour departure date.
All reservations must be paid in full 30 days prior to the tour departure date.
If the client does not make payment on the dates established for the reservations, sani lodge has the right to cancel the reservation and is not responsible for future complaints from the client.
Within the general rules, sani lodge will return deposits as follows:
This policy is effective regardless of the reason for cancellation. Sani lodge will give 100% refund in case of natural disasters in the area. However, a 15% administration fee will be charged.
Important note: in high season and/or dates considered by sani lodge as high occupancy, sani lodge has the right to require full and immediate payment for reservations; including reservations that have been confirmed in advance, according to the policies previously described in this document.
Important note: these discounts are not applicable to the transportation fee or extra excursions.
At sani lodge we have tour guides who speak english and spanish. If you need a guide in another language, the request should be made in the reservation confirmation. We can confirm a translator in languages such as:
Important note: this alternative is not available once the tourist has arrived at sani lodge, this special requirement must be made with the reservations department, and the additional cost must be paid 30 days before the departure date.
Operation: sani lodge reserves the right to modify the itinerary including accommodation and transport (air or river).
Amazon Travel Tours is an Ecuadorian Tourism Agency dedicated to providing top-quality tourism services. We employ highly trained and bilingual naturalists guides certified by the Ministry of Tourism and Ministry of Environment (MAE)
In Coca, Ecuador (Francisco de Orellana).
Crossroads: Amazonas and Espejo under the Hotel Safari in front of the Marina (Malecon)